Q: Why do I need to transfer my web site? What does web site migration involve?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll migrate your site(s) to our top–class cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can lead to lost information and unwanted downtime. This is the reason why we will perform all that for you at no cost!We have knowledgeable administrators whose primary task is to make certain that your web site works precisely as it did on your old hosting platform. Our administrators are well–versed in transferring custom–made sites, as well as sites that are based upon famous web apps like Joomla™ and WordPress.
Q: Just how long will the website migration process take?
A: While we cannot give you an exact time window, since there are a lot of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to migrate your website within 48 hours, and in some cases – within 24 hours (in case the website content is not very large).
Q: Do you require anything from me before you begin transferring my website?
A: We do not request any information that is private. We will need, though, the login info for your present hosting account and the name of the website that you would like to migrate.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will my web site be unavailable during the migration?
A: Your site will continue to work exactly like it did before with your previous web hosting provider. As soon as we are done with the transfer, your web site will be configured to work on our system and we will ask you to preview it. If it is functioning properly, all you will have to do is update the NS records pertaining to your domain name. Your site will be migrated to us without any downtime whatsoever.
Q: Will my old hosting provider need to provide any information/assistance?
A: While we transfer your website content, your web hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting providers can you transfer content from?
A: We support all Linux–powered web hosting platforms. Essentially, if we can gain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.