Even though the web hosting service offered by the different companies is practically identical, each provider has got their own platform with its own modifications and ways to perform specific procedures. In this situation, an info-stuffed knowledge base will be quite useful both for persons with no practical experience and for technically advanced individuals who will sooner or later find out how particular procedures are done, but will lose some time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and effort. The result is more gratified clients, since they can easily find the info they desire, and considerably less work for the support staff representatives, because usually most of the inquiries and problems that clients have are already outlined in the knowledge base. In case the articles are adequately written and cover more things, you will be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Web Hosting
If you’ve ordered your very first web hosting plan through our company or have migrated your website over to us, you will get familiar with our services and our created-developed Hepsia Control Panel in a jiffy thanks to the fact that we have prepared an in-depth knowledge base where you can find all the information that you’ll ever need – both general info with regard to the web hosting service as a whole and more concrete info about the separate features that you can use and the challenges that you can run into. The articles are available in 2 locations. The whole article list can be accessed through the Help section of the Control Panel. You can access articles that are dedicated to the different functions in every section of the Control Panel as well. You can discover how to accomplish basically everything, from creating an .htaccess config file to administering a mailing list, and all the articles include elaborate instructions, so you’ll never get disorientated due to an ambiguous text. Certainly, if you confront a more specific problem and you’re unable to find a solution in our knowledge base, you can get in touch with our client care staff 24-7-365.