Customer Support Channels
A 1–hour Response Guarantee
Giving top notch support in good time is our top priority, so that we support each web hosting plan with a 1–hour ticket answer warranty. As you fill in a ticket or drop an e–mail, our client tech support staff will do all they could do to give the most appropriate resolution for your issue and to supply you with assistance in due time.
A Top–quality Support Service
Our technical support service is offered by a group of capable professionals who will be able to reply to your inquiry immediately. You are able to get in touch with the tech support team crew by starting a technical support ticket from your Site Control Panel or by posting us an e–mail. On working days, you may also contact us on the phone or make use of the live chatting solution.
An Intuitive Help Section
Should you require support while working on your site within the Control Panel, you could always click the Help key and pick your query in the selection of content articles that will show up. We have also turned most of the articles and reviews into training videos. The listing of videos will load if you select the Videos option located in each section.