1 hour ticket response
Our team of technical support engineers is devoted to supplying rapid answers to each of your inquiries. We will examine your tech support ticket the second it’s been delivered and will get back to you with a solution to your problem within maximum sixty minutes after the trouble ticket submission. As a matter of fact, our average tech support ticket response time is twenty minutes.
A Premium–Quality Tech Support Service
Our customer service technicians possess substantial experience in the web hosting industry and are knowledgeable enough to deliver a swift answer to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the client support ticket will be forwarded to a developer or admin for further assistance.
An Intuitive Help Center Section
To help you find a quick hint on how you can use a specific feature, we have integrated a very user–friendly Help section in our Site Control Panel. You can browse through a rich collection of web hosting account administration articles and website management articles, check out our F.A.Q. library or check our educational video tutorials.